Sales Policy

Effective Date: January 2, 2025

At PrintXimoguard, we are committed to providing our customers with high-quality printing products and exceptional service. This Sales Policy outlines the terms and conditions that govern the purchase of products through our website printximoguard.com. By making a purchase, you agree to the terms specified in this policy.

Please review the following details carefully.

1. Order Acceptance

All orders placed through our website are subject to acceptance by PrintXimoguard. Once we receive your order, we will send you an email confirmation. This email will serve as acknowledgment that we have received your order; however, it does not constitute acceptance of your order. We reserve the right to cancel any order before shipment for any reason, including but not limited to:

  • Availability of the product
  • Payment processing issues
  • Errors in pricing or product description
  • Fraud prevention or security concerns

In the event that your order is canceled, we will notify you and issue a full refund.

2. Product Availability

We make every effort to ensure that all products listed on our website are available for purchase. However, we cannot guarantee the availability of all items at all times. If a product is out of stock, we will notify you as soon as possible and give you the option to:

  • Wait for the product to become available
  • Select an alternative product
  • Cancel your order and receive a full refund

If an item becomes unavailable after your order is placed but before it ships, we will contact you to offer a suitable resolution.

3. Pricing and Payment

  • Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices at the time of order placement will be honored, but we reserve the right to correct any pricing errors that may occur. If the price of an item is incorrect, we will notify you before processing your order and allow you to decide whether you wish to proceed with the purchase at the correct price.

  • Payment: We accept payments via credit/debit cards, PayPal, and other secure online payment methods as indicated on our website. You agree to provide valid payment details when placing an order. By submitting your payment information, you authorize PrintXimoguard to charge the total amount due for your order, including shipping and taxes, if applicable.

  • Sales Tax: Sales tax is applied to orders based on the shipping destination, as required by law. The tax amount will be calculated during the checkout process and included in your total order amount.

  • Payment Authorization: By submitting your payment details, you authorize PrintXimoguard to charge the payment method for the full purchase amount. If we are unable to process the payment or there is an issue with your payment method, we may cancel your order or delay its processing.

4. Shipping and Delivery

PrintXimoguard ships products to addresses within the United States. We strive to ensure timely and accurate deliveries. Our shipping terms include the following:

  • Shipping Methods: Shipping options and rates will be displayed during checkout based on your location and order size.

  • Processing Time: Orders are typically processed within 1-2 business days of receiving your payment. However, processing times may vary depending on stock availability and order volume. Custom or personalized orders may take longer.

  • Delivery Time: Delivery times vary depending on the shipping method selected and your location. Standard delivery typically takes 3-7 business days. Expedited shipping options may be available for faster delivery.

  • Shipping Fees: Shipping costs are calculated based on the delivery address and shipping method selected. Free shipping promotions may apply from time to time and will be noted at checkout.

  • Order Tracking: Once your order ships, you will receive a tracking number that allows you to monitor the status of your delivery.

  • Shipping Delays: PrintXimoguard is not responsible for delays caused by weather, holidays, customs, or other factors outside of our control. We will notify you of any significant delays that may affect your delivery.

5. International Orders

Currently, PrintXimoguard only ships to addresses within the United States. We do not offer international shipping at this time. If you are located outside of the U.S. and wish to purchase from us, you may need to use a third-party shipping service.

6. Order Modifications and Cancellations

If you wish to modify or cancel your order, please contact us immediately at info@printximoguard.com. Once an order has been processed and shipped, it cannot be modified or canceled. If your order is in the “Processing” stage, we will make every effort to accommodate your request.

7. Returns and Refunds

Our Refund and Returns Policy applies to all sales. If you are not satisfied with your purchase, you may be eligible for a return or exchange, subject to the terms of our return policy.

  • For more information on how to return an item, please refer to our Refund and Returns Policy.

8. Damaged or Defective Items

If you receive an item that is damaged or defective, we will work with you to resolve the issue. Please refer to our Refund and Returns Policy for instructions on how to handle damaged or defective products.

9. Customer Support

If you have any questions or need assistance with your order, please do not hesitate to contact our customer support team:

Our team is available to assist you with any inquiries, product information, order issues, or general questions you may have.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our terms and conditions.