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Payment Policy
Effective Date: January 2, 2025
At PrintXimoguard, we aim to offer a secure, transparent, and convenient payment process for all our customers. This Payment Policy explains the methods of payment accepted on our website, how payment processing works, and your responsibilities as a customer.
By placing an order with us, you agree to the following payment terms and conditions.
1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website printximoguard.com:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
- PayPal: You can also use PayPal as a secure online payment option.
- Other Payment Methods: We may offer additional payment methods through third-party services (e.g., Apple Pay, Google Pay) based on availability.
All payments are processed securely through our payment gateways. We do not store or have access to your full payment information. For added security, payment details are processed by trusted third-party payment processors.
2. Payment Authorization
By submitting your payment information during checkout, you are authorizing PrintXimoguard to charge the total amount due for your order, including applicable taxes, shipping fees, and any additional charges, to your chosen payment method.
Once your payment is authorized, we will proceed with processing your order. If your payment is not successfully processed, your order may be delayed or canceled.
3. Order Confirmation and Payment Processing
After you place your order and submit payment, you will receive an order confirmation email that outlines the details of your purchase. Please note that this email serves as an acknowledgment that we have received your order, but it does not signify final acceptance.
Once your payment has been successfully processed, we will send you a separate order dispatch confirmation email, which includes tracking information for your shipment.
PrintXimoguard reserves the right to cancel any order for any reason, including but not limited to issues related to payment processing, stock availability, or suspicion of fraud.
4. Pricing and Taxes
- Pricing: All product prices listed on the Website are in U.S. dollars. Prices may change without notice, but the price at the time of your order will be honored.
- Sales Tax: Sales tax will be added to your order based on the shipping address provided during checkout, as required by state and local tax laws. The applicable tax amount will be displayed on the checkout page.
- Shipping Fees: Shipping costs are calculated during checkout based on the shipping method and destination.
5. Currency
All transactions are processed in U.S. dollars (USD). If your bank or payment processor charges any fees for currency conversion or international transactions, those fees are the responsibility of the customer.
6. Security and Fraud Prevention
We take the security of your payment and personal information seriously. All payments made through our Website are processed using secure socket layer (SSL) encryption, which ensures that your data is transmitted securely.
For your protection, we use advanced fraud detection tools to monitor and prevent unauthorized transactions. If your payment is flagged for security reasons, we may contact you to verify your identity or request additional information.
PrintXimoguard reserves the right to refuse any payment or order if we believe there is a risk of fraud or suspicious activity.
7. Failed or Declined Payments
If your payment is declined or fails to process, we will notify you immediately and ask you to provide a valid payment method. If the payment issue is not resolved within a reasonable time, your order may be canceled or placed on hold.
If you experience issues with your payment, please check with your payment provider to ensure there are no issues with your account, card, or payment method.
8. Subscription and Recurring Payments
If you subscribe to any recurring products or services offered by PrintXimoguard, you authorize us to automatically charge your payment method on the specified billing cycle. You will be notified before any future payments are processed. You can cancel your subscription at any time by contacting our customer service team or by following the cancellation process provided on our Website.
9. Refunds
In the event that a refund is necessary (e.g., for returned products, order cancellation, or price adjustments), the amount will be credited to the original payment method used for the order. Refund processing times may vary depending on your payment method, but typically take 5-10 business days.
Please refer to our Refund and Returns Policy for more details on how to request a refund and the conditions for refund eligibility.
10. Order Modifications
Once an order has been placed and payment is processed, it is generally not possible to modify the details of the order (including the products, shipping address, or payment method). However, you may contact us at info@printximoguard.com immediately after placing your order to request modifications. We will do our best to accommodate your requests, provided the order has not yet been processed or shipped.
11. Customer Support
If you have any questions or concerns about payment, billing, or your order, our customer service team is here to assist you:
- Email: info@printximoguard.com
- Phone: 603-235-1883
We are happy to help resolve any payment issues or provide clarification on payment-related matters.