Privacy Policy

Effective Date: January 2, 2025

At PrintXimoguard, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website printximoguard.com and make a purchase. By using our website and services, you agree to the practices outlined in this policy.

Please read this policy carefully to understand how we handle your data and how you can control your personal information.

1. Information We Collect

We collect both personal and non-personal information from you in order to process your order, improve our services, and communicate with you. The types of information we collect include:

  • Personal Information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (credit/debit card number, billing address)
  • Non-Personal Information:
    • IP address
    • Browser type and version
    • Device information (such as screen resolution, operating system)
    • Referring website or page visited before visiting our site
    • Usage and browsing data (e.g., pages visited, time spent on the website, product views, etc.)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your order, including sending you order confirmations, shipping updates, and customer support inquiries.
  • Communication: To communicate with you regarding your order or inquiries, or to send you important updates about our products, services, promotions, and offers (if you have opted in for marketing emails).
  • Improving Services: To analyze and improve our website’s functionality, user experience, and customer service.
  • Marketing and Promotions: If you have opted-in to receive marketing communications, we may use your email address to send you newsletters, promotions, or other information regarding our products and services.
  • Fraud Prevention: To prevent fraud and ensure the security of transactions.

3. How We Protect Your Information

We take the protection of your personal information seriously and use a variety of security measures to ensure that your data is kept safe:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive data (such as credit card information) during transmission.
  • Access Control: Only authorized personnel have access to your personal information, and all data is stored in secure servers.
  • Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

While we take reasonable steps to protect your personal information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and provide tailored content. Cookies are small text files placed on your device by your browser.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for basic website functions such as session management and user authentication.
    • Performance Cookies: These collect information on how visitors use our site, helping us improve website functionality and user experience.
    • Targeting/Advertising Cookies: These track your browsing habits across different websites to serve personalized ads and content.

You can control the use of cookies by adjusting the settings on your browser. However, disabling cookies may affect your experience on our website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with trusted third parties who perform services on our behalf (e.g., payment processors, shipping carriers, email marketing platforms). These service providers are required to keep your information confidential and are only permitted to use your data for specific services we request.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by government authorities (e.g., a court order or subpoena).

  • Business Transfers: If PrintXimoguard is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

6. Your Rights and Choices

You have certain rights regarding your personal information. These include:

  • Access and Correction: You have the right to request access to the personal information we hold about you. If you believe that your information is incorrect or incomplete, you can request to update or correct it.

  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in the email or by contacting us directly.

  • Data Deletion: You can request that we delete your personal information, provided that it is not required for legal, contractual, or legitimate business purposes.

To exercise any of these rights, please contact us at info@printximoguard.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by PrintXimoguard. This Privacy Policy applies only to information collected on our site, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we have inadvertently collected such information, please contact us immediately at info@printximoguard.com.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the Effective Date at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

PrintXimoguard
158 Shearwood Forest Drive
Nashua, New Hampshire, 03062
Email: info@printximoguard.com
Phone: 603-235-1883

Thank you for trusting PrintXimoguard with your personal information. We are committed to protecting your privacy and providing you with the best service possible.